Community Educators Credit Union Upgrades to Goldleaf Technology Goldleaf Client; Credit Union Cites Versatility of ACH Solution

Business Wire - Monday June 2, 2003

BRENTWOOD, Tenn.--(BUSINESS WIRE)--June 2, 2003--Goldleaf Technologies Inc., a leading provider of ACH and Web site solutions to credit unions and community and regional financial institutions, announced that the Community Educators Credit Union (CECU), a 30,000 member organization serving central Florida, has upgraded to Goldleaf's Goldleaf Client product, a browser-based, ACH transaction management solution.

The credit union has been using Goldleaf's ACH solution for more than five years, but just recently began migrating to Goldleaf Client. John Evans, CECU's ACH coordinator, recently beta tested the software and said the product's versatility and ease of use sold him on the Web Client solution.

"I have not found any limitations for what we use the service for," Evans said. He explained that he can run any report he needs for the credit union's internal processes and operations and special reports he needs when auditors are on site.

Evans discovered that there are multiple ways to find information he needs using Web Client. If there is ever a discrepancy, he said he has the ability to search for an item by name, social security number, amount, or date.

In addition to being functional and versatile, according to Evans the product is also easy to use. "If you know Internet Explorer, you know how to use this product," said Evans, who is in the process of training the more than 20 CECU originators who use the Goldleaf Client solution. "The drop down menus and easy to understand online help messages contribute to the product being user friendly."

"One of our objectives is to help clients like CECU increase member retention and satisfaction, while reducing back room processing costs," said David Peterson, executive vice president of Goldleaf Technologies. "Our intention is to enable our clients to focus on improving the services they provide and not the software they use."

With the move to Goldleaf Client, two issues the credit union experienced in the past will be eliminated. First, Evans will no longer have to devote any of his computer system's resources to run ACH software or devote time to software installations and updates. Secondly, Evans will not have to worry about originators using outdated software or dial-up modems to transfer data because they will go to the Web and enter their data there.

Goldleaf Client is set up so a credit union's business members can easily access Goldleaf Client from a hyperlink within the financial institution's Internet Cash Management solution or home page.

Evans said that as good as Goldleaf's Goldleaf Client solution is, its customer service is even better. "I think the people in customer support must have built the software themselves, because they know how to fix anything that can go wrong."

About Community Educators Credit Union

Community Educators Credit Union was formed under a state charter by a group of ten teachers in 1953 in Titusville, Florida and was originally known as the Brevard County Teacher's Credit Union. The credit union's headquarters is in Rockledge, Fla., with branches in Melbourne, Titusville, Palm Bay and Viera.

For more information about Community Educators Credit Union, visit its Web site at www.cecu.org.

<< back to News Room

 


>> More Profiles <<
 >> Corporate Profile
 >> Goldleaf Team
 >> Strategic Partnerships
 >> Endorsements
 >> Testimonials
 >> News Room

 
 

privacy | security | terms of use
home
| company | ach solutions | website solutions | intranet solutions | remote deposit solutions | security
events | news room | support | contact us