In today's marketplace, meeting
your customer's needs is critical. Maintaining and acquiring
customer
relationships
is difficult due to increased competition from financial institutions
and non-banking entities. To survive, your institution must
retain
its most profitable customers. To succeed, your institution
must also offer the products and services that attract your competition's
clientele.
Goldleaf ACH is
one way financial institutions can proactively strengthen existing
relationships and build new ones by offering a service that lowers
a company's processing costs, improves cash flow, and benefits
its employees. In turn, this service benefits your institution
by increasing customer retention and satisfaction, generating
no interest fee income, and reducing your back room processing
costs.
Successful Implementation
The complete Goldleaf ACH
solution helps you develop, implement, and maintain an ACH origination
program. Our total solution includes comprehensive training that
covers daily operations, risk management, security, compliance,
and marketing. Goldleaf ACH works
with you to design a training program customized to fit your needs.
With Goldleaf ACH
your staff will have the ability to:
- Explain the advantages of ACH to your customers.
- Develop policies and procedures to manage
ACH origination risk.
- Ensure compliance with NACHA regulations.
- Identify customers who can benefit from ACH.
- Establish a competitive fee structure for
your service.
- Develop marketing materials.
In addition, Goldleaf ACH
can train your personnel-tellers, customer service representatives,
loan officers, and executives-on the value of ACH origination
and its benefits for your customers. Moreover, your Goldleaf
ACH representative can accompany your marketing officers
on visits to your key accounts to explain why and how they can
become Originators. Goldleaf ACH
can also help arrange seminars that will introduce other customers
and prospects to ACH origination. Once your first customer has
signed up for your new service, Goldleaf
ACH can return to help train customer(s), review ACH procedures,
and help process your first ACH files. Over a thousand financial
institutions have used the Goldleaf ACH
solution to educate their staffs, develop and implement operational
procedures and marketing programs, perform joint customer calls,
and conduct customer seminars.
Goldleaf ACH provides you with all
of the tools that will help you make your ACH origination program
a success.
Contact us at 1-877-625-5681 or email us at info@goldleaf.com for
details.
