Mr. Scott,

I would like to take this opportunity to express my appreciation to Kimberly Huggins for jobs well done. The recent redesign of our website and critical conversion issues were completed on time, with quality workmanship, and with minimal disruption to our operations and most importantly our customers. Kimberly is always eager to accommodate our requests as well as entertain our demands. There were many restrictions involved in these jobs, as customers needed to access their data while changes were being made.

If honest, dependability, efficiency, and competency are the trademarks of a professionally run company, then Goldleaf certainly fits that description. It is truly refreshing to work with people who actually do what they say they will do. I look forward to working on many more projects together and will not think twice about referring your group to others.

Regards,

Kevin Shott
First Georgia Community Bank

I wanted to take a moment and let you know how much I've enjoyed our web site being managed by Goldleaf. Our Customer Care Representative, Kimberly LaBelle Huggins, is the BOMB!

I have worked with a couple of other vendors in the past who managed our web site. I dreaded the website changes / requests our managers would make because I'd end up frustrated by the quality of service & support I would receive from those vendors. I have to be honest when we changed to Goldleaf I was a bit apprehensive based on my previous experience with web site vendors.

However, Kimmie is simply fabulous at her job. Her communication and people skills really make my job a lot easier. Now I enjoy making updates to our site.

Thanks so much for the quality of customer support service you offer your customers. We appreciate it.

Sincerely,

Amy L Wood
Network Administrator / Banking Officer
West Georgia National Bank

Dear Ms. Huggins:

Please excuse the informality of this e-mail.  I am writing to tell you that I am so pleased to be doing business with not only Goldleaf, but our Customer Cares rep, Karla Gladstone.

Ms. Gladstone gives the kind of personal attention to detail and superior service that are a credit to your company.  I have had the pleasure of working with Karla for approximately two months.  Each contact is pleasant and results-oriented.  Karla PROMPTLY returns calls, and takes extra time helping me (a novice to website updates) find the correct way to make edits to our page. 

At Founders Bank, we say "Bank Different" because we feel the only extra something we provide is excellent customer service.  From the time a person is interviewed, service is something we ingrain into our employees.  It is a pleasure to deal with a company whose people deliver excellent customer service - as that is something so often lacking in today's business contacts.  Please know that Karla is indeed an asset to Goldleaf.  She is caring, intelligent, well-versed and a kind and thoughtful person.  She has made doing business with Goldleaf one of the most positive experiences I have had in a long time.  We look forward to a long and mutually beneficial association with not only Goldleaf, but Karla as well.

Roberta J. Bauer
Vice President/Marketing
Founders Bank

Richard Trammell
Executive Vice President
Arkansas Community Bankers Association

Lisa J. Maxwell
VP/CFO
FirstBank of Henry County

Kate Johanningsmeier
Director of Marketing
Ist National Bank

We have never had the opportunity to work with anyone quite like our Account Manager. She is a perfect example for what Account Manager's should strive to be. Thank You, Thank You, Thank You!!!

Derrick De Haan
Assistant Vice President
Community Bank

We really did not know how to approach the opportunity to place ourselves on the internet. Goldleaf was able to use their experience to guide us. The staff and management of Goldleaf has been available whenever we needed them.
Having a presence on the internet does not have to be a painful experience when you have Goldleaf as your partner!

Curtis J. Aldrich
Bank Technology Officer
The State Bank and Trust Company

Our bank has been a Goldleaf customer since before it was Goldleaf. We date back to the "Banc Internet Group" days - I believe we may have even been their first customer. They created our bank's first web site three years ago. Last year, we launched an entirely new site design and there is no way we could have done it without the Goldleaf team. The team at Goldleaf have one goal in mind - making you a happy customer by helping your website bring in customers to the bank! Great job Goldleaf - keep up the good work!!

Carol Sircy
Premier Bank of Brentwood

Our customer care manager has been a value-added representative in the roll-out of my bank's website. She makes me feel that she's looking out for the bank's goals and best interests by simply streamlining pieces of navigation, or mentioning appropriate banner ads that can run to promote bill pay--all to ease my customer's efforts. As a former trainer in business, I know that technology is only useful if the user understands what is available. As a customer, I applaud her patience and concern.

Sincerely,
Lee Anderson Wade
Marketing Consultant
The First National Bank of Pine Belt

We recently worked with Goldleaf on a site redesign. We were able to create our own design and didn't have to pick from existing designs they have created. I was given several sample sites to review to get ideas of features I liked or disliked. They worked with our ideas and provided feedback on the direction they would recommend. They were extremely patient with us when we had changes or were slow to get approval within the bank. They were very creative when working with our wants and budget restrictions. I look forward to future projects and hope all are as successful as our redesign.

Jeanine Adkins
eCommerce Manager
Castle Bank

It has been our pleasure to work with our customer care managers concerning our website -they are both very professional, handle our requests in a timely manner and we have been very pleased with Goldleaf's work on our website creating a unique marketing opportunity for our bank.

Genevieve Cole
President/CEO
Community Trust Bank

Every once in a while I have to remind myself to thank people and companies who have given us "WOW" service. Goldleaf has reached that level so many times over the past year. feel this letter is long overdue. Let me tell you what I like about you most: Although your service is crisp and professionally corporate in its quality, I always feel like I'm working with real people who care about the success of my projects. I work with the same people on all my projects, not a "pool" of anonymous customer service representatives. Since it's inception, Goldleaf has cared for and nutured our web presence. Yes, with the help of your talented staff of associates, but always under your guidance and knowledge of our company and its culture and goals. Thank you for being responsive. Thank you for being creative. Thank you for being exceptional!

Best regards,
Christopher Dehning
Marketing Director
United Prairie Banks

Creative, Professional, Reliable. This is how I would describe Goldleaf Technologies. Coming to Goldleaf with an existing website that experienced quite a bit of downtime, the staff helped us to create a more advanced site that has yet to suffer any page errors. Working with professionals such as our account managers to design and maintain the site, we are able to take our ideas and blend them into an innovative creation, that is always an exciting process to watch evolve. Being on the World Wide Web, it is important to maintain our sites image, and working with Goldleaf has helped us to ensure that we are in the forefront of web services.

Missy Johnson
The Brand Banking Company

Goldleaf has been our vendor for our WebSite for almost 3 years. We completely redesigned our site earlier in 2002 and everything went very smoothly. Changes are made promptly and accurately. We also offer WebSite development for our customer base and Goldleaf, hosts and maintains our customers site in a professional manner. It is very important to deal with someone you trust, when you allow them to interface directly with your customer base, we trust them and have many satisfied customers utilizing their services.

Glen Cross
Electronic Banking Officer
Wilson Bank & Trust

Goldleaf has made grand promises and consistently delivered. I have been completely satisfied throughout the web design process. I would highly recommend Goldleaf to any bank outside of our competitive area (hey, we have to have some edge here).

Dennis D. Weiskircher, Jr.
MIS Coordinator
PBK Bank

"My experience working w/ Goldleaf has been very positive. They have quality people who are very skilled. They are very efficient working in a deadline driven environment. Edits to sites are not a problem as they have dedicated representatives working w/ live sites. I would definitely recommend Goldleaf for your bank's web site. They did all three of ours. I've been overall very pleased."

The Bank Online
Citizens Savings Bank
First Bank of Ottawa
Peoples Baking Company

Thank you for your recent design and implementation of the Peoples Bank website. With your assistance, have created another way to accomplish our goal of meeting the customers' needs 100%. With the ever-changing trends in the market and within the banking industry, Banc Internet Group has developed a very dynamic tool for us, which generates substantial fee income for our bank. We feel our customers will have en enjoyable experience on the World Wide Web, and we have gained a competitive advantage over other banks. Thank you for creating a way for us to more effectively serve our clients.

Sincerely,
Autry Gobbell
President
Peoples Bank of Waynesboro

We wanted to send a letter to thank you for the great job Banc Internet Group did on our website, and for the success of our small business marketing program that we did in partnership with your company. Everyone at Wilson Bank & Trust is very excited about our bank's new Internet presence.

The "Virtual Mall" alone is attracting new commercial customers and increasing our fee income. Our business customers are excited about our program to help them design a website. By the way, Wilson Bank & Trust's website received over 400,000 hits in just one month's time! Thank You Banc Internet Group!

It has been a pleasure working with your experienced marketing professionals. I highly recommend that any community bank that wants to expand their online functionality by reaching more customers, expanding customer relationships, and generate new sources of fee income, should strongly consider partnering with Banc Internet Group! They can make that happen for you as well!

Sincerely,
Christy Norton
Vice President/Branch Operations & Internet Manager
Wilson Bank & Trust

On behalf of Highland Federal Savings & Loan Association, I would like to say "thank you" to Banc Internet Group for the outstanding work you did on the development of our website. You have provided us with new and exciting features that the community can now access online. We were very pleased that the process went so smoothly throughout the site's development. Your business-marketing program is a unique tool for attracting and retaining business customers. This is a very important benefit to any Savings and Loan Association. It isn't often that a financial institution provides websites to community businesses. The Virtual Mall feature of our website also gives us the opportunity to boost non-interest income. We are providing a useful service, while creating an online community center where the customers can view the local business websites. It's been a pleasure to work with Banc Internet Group. We appreciate your ability to recognize and respond to our particular needs, and to give us an Internet presence. We are looking forward to a long and prosperous relationship!

Sincerely,
Charlotte Goodwin, SVP
Highland Federal Savings & Loan Association

First Capital Bank is in the process of designing and setting up a new web page with Banc Internet Group, who will be hosting our web site. We chose Banc Internet Group because of their knowledge of the banking industry and the expertise of their programming staff. Banc Internet Group has been very responsive to our requests and we are looking forward to a long relationship with them.

Jerry R. Blevins, Sr.
Executive Vice President
First Capital Bank of Kentucky