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Onsite and Online Training Testimonials |
Onsite Training
Testimonials
Gary was absolutely fabulous – he is so knowledgeable and patient. The training was excellent
Virginia Heritage Bank, Eva Seifert, February 5, 2008
Our trainer did a very good job!
Benchmark Bank, Ann Leak, January 22, 2008
Gary was extremely knowledgeable and flexible in his presentation. Since Gary has real life experience, his training suggestions were very really for us. If all of your trainers are like Gary, you are in good shape!
Ruby Valley Bank, Karen Town, January 9, 2008
Kristin was very flexible with her schedule and was able to address all of our concerns. All of the sessions flowed really well.
Bank of the James, Brandon Farmer, December 11-12, 2007
Kevin was very articulate and made it easy to learn. Keep Kevin – he has a dynamic and energizing personality that makes learning from him easy and enjoyable!
American National Bank, Steve Martin, November 19, 2007
I thought Stephen Kaufman did a great job. He did a lot of hands-on training, not just telling us how it worked, but actually having us do it ourselves. He was very knowledgeable and very interested in suggestions we had.
AmericanWest Bank, Monique Lund, August 31, 2007
The training was exceptional in both presentation and content. Mr. Kaufman responded to every question, showing us our options and making recommendations. He was fantastic and very knowledgeable!
Travis Credit Union, Jeri Estes, August 30, 2007
I enjoyed the training and Ron did a great job covering the materials and answering questions.
ViewPoint Bank, Tracy Marshall, August 16, 2007
Ron did a fabulous job and cannot think of any improvements at this time.
Centrix Bank, Sue Paradis and Kate Lewis, July 20, 2007
Kevin is extremely knowledgeable and good with people.
The Bank of River Oaks, Deborah Grayson, June 25, 2007
Our Trainer was very professional. He did a great job in explaining the product and was patient with his approach.
SuffolkFirst, Paul Joyner, June 14, 2007
The training was exceptional.
Maryland Bank & Trust Company, Pat Blanton, June 11, 2007
Mr. Hackmann worked with me to set a training schedule/agenda to accommodate our staff. He provided excellent training and we appreciate his efforts.
Britton & Koontz Bank, Janine D’Avy, June 5, 2007
Jim was a huge help and very knowledgeable of the Remote Merchant Capture system. We were very lucky to him as our trainer.
First Chatham Bank, Erin Peterson, May 1, 2007
Jim was a huge help and very knowledgeable of the Remote Merchant Capture system. We were very lucky to him as our trainer.
First Chatham Bank, Erin Peterson, May 1, 2007
Kevin {our trainer} was very accommodating, helpful, and extremely knowledgeable. The IT representatives were very impressed and appreciative!!
America First Federal Credit Union, Joanna Kellerstrass, April 4, 2007
The system could not be easier to use!
Park Cities Bank, Lori Littlefield, March 30, 2007
5 out of 5 - We think that Jim did a thorough job!
The John Warner Bank, Randy Bruenger, March 15, 2007
I thought the training went very well - Ron was very helpful and knowledgeable. He did a great job. Thanks!
Shell Federal Credit Union, Brenda Weinberger, March 12, 2007
The instructor was very good and patient with the different levels of the participants. I would not change anything.
City County Federal Credit Union, Chris Mueller, February 21, 2007
Tom was an excellent instructor. He has called to touch base and see how everything is going and to ask if he can be of further help. I appreciated someone who goes the extra mile!
Linda McClain, First National Bank of Griffin, February 9, 2007
Jim’s training delivery was great – Jim is the best.
Denise Johnson, Douglas County Bank, February 6, 2007
Our instructor was very knowledgeable in both the Goldleaf Client product and the ACH Network itself. We appreciated him being flexible with our busy schedules during the training process.
Kimberly Murphy, Peoples Trust Company, January 26, 2007
The trainer was excellent and the material was delivered in an easy to understand format. Everything from the scheduling to the actual training went perfectly, no complaints.
Teir Carter, FirstCity Bank, January 25, 2007
I have had the pleasure of working with Tom [our trainer] before at a prior bank. He is extremely professional and well versed in his subject material. Goldleaf has made some excellent upgrades to their online support capabilities. The system is much faster and more organized than what I previously used at my old bank.
Alpha Bank and Trust, Brian Zaffino, January 2, 2007
Jim [our trainer] did a great job. Very pleased [with the training delivery] it was flexible and addressed issues specific to our situation.
American State Bank, Brad Herter, December 28, 2006
Kevin [our trainer] is truly an asset to your organization and I just wanted to thank you and thank Kevin for a job well done.
Choice Financial, Lori Doele, October 25, 2006
Online Training Testimonials
I appreciated the instructor (Kristin) taking the extra time afterwards to answer my questions and walk me through some actual applications.
Service 1st Bank, Chris Miller, November 28, 2007
(Attended "Goldleaf Client: Creating Payroll Transactions")
The slides used for the presentation were very effective. Excellent webinar. The resources provided will be very useful for staff training purposes.
Legacy Bank, Brenda Wilkens, July 26, 2007
(Attended "Remote Deposit Express - Setting Up and Using the Application")
Amity was extremely helpful during the presentation. She encouraged questions and provided excellent answers. She also provided help outside of the tax payment session in regards to other aspects of ach client. I was very pleased with the session and felt it increased my knowledge tremendously about the product.
I enjoyed the smaller class (just our institution) which made it easier to interact with the instructor.
Georgia Heritage Bank, Kim Wheeler, May 2, 2007
Goldleaf training sessions are always best for me. Well prepared, best instructors, and detailed material.
Center Bank, Taedong Chung, March 21, 2007
It was a very helpful course and I learned a lot.
Heritage Oaks Bank, Marrisa Nunez, March 21, 2007
(Attended “Goldleaf Client - Importing, Pass Through Files, and More”)
I learned several new things so I thought this was a valuable seminar.
First State Bank, Colleen Eagen, March 21, 2007
(Attended “Let’s Get Technical – How to Read and Understand ACH Files”)
Amity covered all relevant information regarding the installation of scanners. She also provided some great troubleshooting tips. All topics were presented clearly and were covered in depth. This session was very informative and Amity did a great job. Goldleaf Technologies is lucky to have employees who possess extraordinary customer service skills. From Goldleaf Technical Support to ongoing training sessions, we have had nothing but good experiences dealing with your staff.
Founders Bank, Jim Houston, February 27, 2007
Great Training Topics. We just signed up as a customer of Goldleaf and are going through the set up process now. I'm amazed that the training topics listed that are available even just over the next few months, including this one, are so on point. These are the exact details and training that we really need refreshers on. Overall presentation: Very impressive and helpful.
Very easy process to log into the meeting and extremely quick response time on receiving confirmation from Amity. The personal phone calls I received from her made a great impression. Countybank places the highest importance on personal customer service and Amity really took the effort to make me feel like we already had a personal relationship with everyone there. If this is the kind of service we can expect in the future, we couldn't have chosen a better company to partner with that reflects our own values on service and support.
CountyBank, Crystal Ginn, March 6, 2007
This was the first training I have attended through Goldleaf and I was very impressed from the initial sign up steps to the actually training itself. I look forward to accessing the Goldleaf support website and utilizing the tools that you have provided.
Founders Bank, Kathy Glasscock, January 19, 2007
Application session was great. The interactive responses reinforced the training and caused me to think and retain more. Great Job!!
Florida Capital Bank, Steve Jones, July 18, 2006 (Attended “Establishing Exposure Limits for Your Originators”)
Ron did a great job, his knowledge of the the program enables him to explain the functions of Goldleaf Manager in a fashion that makes it easy to follow and understand.
United Southern Bank, Ann Reiner, April 21, 2006
During this session, I learned exactly what I wanted to know. Thank you!!
Center Bank, Taedong Chung, April 19, 2006 (Attended “Goldleaf Manager - Adding a New Originator”)
The training that is provided and made available is incredibly useful and benefits our institution for each session that we attend. Each time we learn a little more and put to use the helpful tips and techniques that are offered in our daily processing, not to mention that the sessions are also beneficial to our new employees/users and saves us time in training. Just keep doing what you do - "The Best!!!"
Citizens and Northern Bank, Teri L Hackett, Funds Management Officer, March 24, 2006
The extra screen prints were great and the breakdown of each definition was very helpful.
First Commercial Bank, Connie Ramirez, March 17, 2006
I appreciate having my questions answered during the session. Thank you for the information. The Bank will be setting up our first two originators soon and I will most likely be calling for assistance when I get confused. I appreciate all of your help.
The Bank of Romney, Brenda Foley, February 16, 2006
Applying the content to a live setting was very helpful for me to visualize what I would be doing at my own computer. Instructor was clear and spoke slowly so we could follow.
TowneBank, Julie Stevens, January 17, 2006
