Mr. Scott,
I would like to take this opportunity to express my appreciation to Kimberly Huggins for jobs well done. The recent redesign of our website and critical conversion issues were completed on time, with quality workmanship, and with minimal disruption to our operations and most importantly our customers. Kimberly is always eager to accommodate our requests as well as entertain our demands. There were many restrictions involved in these jobs, as customers needed to access their data while changes were being made.
If honest, dependability, efficiency, and competency are the trademarks of a professionally run company, then Goldleaf certainly fits that description. It is truly refreshing to work with people who actually do what they say they will do. I look forward to working on many more projects together and will not think twice about referring your group to others.
Regards,
Kevin Shott
First Georgia Communityl Bank
You guys do really great work. We are very pleased
with the web site.
Brad Clark, President
Heartland Community Bank
Weeping Water, NE
Heartland
Community Bank
Geneva State Bank has always been
known for helping our customers achieve their goals
and dreams. With the use of our new dynamic website,
we'll even be able to help our customers achieve
those goals and dreams online. We couldn't have asked
for a better quality product then what we received
from Goldleaf Technologies. We strongly recommend
you to consider Goldleaf Technologies as your next
Website and Secure Hosting provider! Shannon Drudik, EDP
Geneva State Bank
Geneva, NE
Geneva
State Bank
Dear Ms. Huggins:
Please excuse the informality
of this e-mail. I am writing to tell you that
I am so pleased to be doing business with not only
Goldleaf, but our Customer Cares rep, Karla Gladstone.
Ms. Gladstone gives the kind of
personal attention to detail and superior service
that are a credit to your company. I have had
the pleasure of working with Karla for approximately
two months. Each contact is pleasant and results-oriented. Karla
PROMPTLY returns calls, and takes extra time helping
me (a novice to website updates) find the correct
way to make edits to our page.
At Founders Bank, we say "Bank
Different" because we feel the only extra something
we provide is excellent customer service. From
the time a person is interviewed, service is something
we ingrain into our employees. It is a pleasure
to deal with a company whose people deliver excellent
customer service - as that is something so often
lacking in today's business contacts. Please
know that Karla is indeed an asset to Goldleaf. She
is caring, intelligent, well-versed and a kind and
thoughtful person. She has made doing business
with Goldleaf one of the most positive experiences
I have had in a long time. We look forward
to a long and mutually beneficial association with
not only Goldleaf, but Karla as well.
Roberta J. Bauer
Vice President/Marketing
Founders
Bank
For more
than six years Goldleaf has provided our bank with
outstanding service and reliability. Their support
staff is quick to respond and never leave an issue
unresolved. Goldleaf continues to roll out new
and innovative products that keep our Web site
fresh. From the initial setup to yesterday’s
update, Goldleaf has provided whatever we needed, whenever we needed
it.
Roger D. Miller,
Asst. Vice President
Whitaker Bank Corporation of Kentucky
Goldleaf
truly has proven experience with the financial
institution’s Internet compliance requirements.
All the behind-the-scenes issues were accomplished
without missing a beat, and data security was
paramount in the process. I can sincerely state
that First State Bank’s Internet audit
will be a non-event. Goldleaf covered every possible
concern and exceeded regulatory requirements.
They know this industry inside out! Seri Neal, COO
Hickman-Lincoln, NE
First State Bank
Angela,
Thank you for all of your help
with our re-design! It looks great! It is great to
work
with kind, cooperative & attentive people.
Cherish Luhman
Online Banking / New Accounts
Security
State Bank of Howard Lake
Dear Mr. Krajewski -
I would like to take this opportunity to heap some
praise on one of your employees, Angela Williams. Anytime
I have had a question, she answers promptly and gives
me the information I need. If she does not know the
answer, she does not pretend she does and then gives
me the first thought off the top of her head. She will
take the time to gather the information and share that
knowledge with me, with both of us learning something
new. She keeps me informed on new ideas and services
from Goldleaf and lets me decide if something will
work for me without pressuring me into making a decision.
I love great customer service and feel that Angela
embodies that skill and is a great representative of
your company.
Rhonda Wiles
AVP / Marketing Director
State Bank of Lizton
Dennis,
Goldleaf has been a pleasure to work with. John was as
diligent a sales person as I've ever worked with! I think
when I finally agreed I was ready to talk, he had to
hold himself up!
You've been very helpful and patient with Equity Bank
as well as we worked through our new identity. Both you
and Bob did great work. You were very accommodating to
my change requests.
I've worked with other web "vendors" before,
and I will be glad to recommend Goldleaf to your prospective
customers.
Thanks a bunch! I AM proud of the site!
Eileen L. Phelps
Vice President
Equity Bank, N. A.
My Goldleaf Account Manager did an incredible
job. I was the sole person from the bank gathering
information,
formatting, and editing the website. Due to my pregnancy
and pending delivery, my Goldleaf Account Manager and
I were working with a critical deadline. My Goldleaf
Account Manager was extremely knowledgeable about the
process and always very quick to answer my e-mails with
a personal phone call. He did an excellent job of communicating
with me and keeping things on track. We finished the
final touches to the website on a Friday and were set
to go live - my baby was born Sunday. Thank you Goldleaf
for all you did - it was a true joy working with you.
Tracy Simpson
Vice President
First State Bank
of Red Bud
We have been chasing
our own tails trying to get this internet banking set
up. If only our internet banking provider had project
and account managers like yours, we would have been done
weeks ago. Thanks for helping us out!
Erin L. Leyden
Bank Operations Assistant
West Chester Savings Bank
The GoldLeaf experience thus
far has been impressive and we are looking forward to
recommending your services to our 183 member banks in
Arkansas. Thanks!
Richard Trammell
Executive Vice President
Arkansas
Community Bankers Association
I've already recommended Goldleaf to two other local
Denovo banks. Our Account Manager was excellent- a pleasure
to work with...I may even miss her.
Lisa J. Maxwell
VP/CFO
FirstBank
of Henry County
I am so appreciative of the
fact that I can email you with anything and get an expeditious
response. I am really glad that we went with Goldleaf
for our website.
Christy S. Whitney
Vice President
Citizens Bank of Washington County
I appreciate all that Goldleaf
had to put up with to get this completed. I know I'm
difficult to work with at times and pretty much a perfectionist,
but the end result made it all worth the effort. I look
forward to our continuous relationship.
Leo Kringle
Senior Vice President
Sherman
County Bank
We have never had the opportunity
to work with anyone quite like our Account Manager.
She is a perfect example for what Account Manager's
should strive to be. Thank You, Thank You, Thank You!!!
Derrick De Haan
Assistant Vice President
Community
Bank
We really did not know how to approach
the opportunity to place ourselves on the internet.
Goldleaf was able to use their experience to guide us.
The staff and management of Goldleaf has been available
whenever we needed them.
Having a presence on the internet does not have to be
a painful experience when you have Goldleaf as your
partner!
Curtis J. Aldrich
Bank Technology Officer
The
State Bank and Trust Company
Our customer
care manager has been a value-added representative in
the roll-out of my bank's website. She makes me feel
that she's looking out for the bank's goals and best
interests by simply streamlining pieces of navigation,
or mentioning appropriate banner ads that can run to
promote bill pay--all to ease my customer's efforts.
As a former trainer in business, I know that technology
is only useful if the user understands what is available.
As a customer, I applaud her patience and concern.
Sincerely,
Lee Anderson Wade
Marketing Consultant
The
First National Bank of Pine Belt
We recently worked with Goldleaf
on a site redesign. We were able to create our own design
and didn't have to pick from existing designs they have
created. I was given several sample sites to review
to get ideas of features I liked or disliked. They worked
with our ideas and provided feedback on the direction
they would recommend. They were extremely patient with
us when we had changes or were slow to get approval
within the bank. They were very creative when working
with our wants and budget restrictions. I look forward
to future projects and hope all are as successful as
our redesign.
Jeanine Adkins
eCommerce Manager
Castle
Bank
It has been
our pleasure to work with our customer care managers
concerning our website -they are both very professional,
handle our requests in a timely manner and we have been
very pleased with Goldleaf's work on our website creating
a unique marketing opportunity for our bank.
Genevieve Cole
President/CEO
Community
Trust Bank
Every once
in a while I have to remind myself to thank people and
companies who have given us "WOW" service.
Goldleaf has reached that level so many times over the
past year. feel this letter is long overdue. Let me
tell you what I like about you most: Although your service
is crisp and professionally corporate in its quality,
I always feel like I'm working with real people who
care about the success of my projects. I work with the
same people on all my projects, not a "pool"
of anonymous customer service representatives. Since
it's inception, Goldleaf has cared for and nutured our
web presence. Yes, with the help of your talented staff
of associates, but always under your guidance and knowledge
of our company and its culture and goals. Thank you
for being responsive. Thank you for being creative.
Thank you for being exceptional!
Best regards,
Christopher Dehning
Marketing Director
United
Prairie Banks
Creative,
Professional, Reliable. This is how I would describe
Goldleaf Technologies. Coming to Goldleaf with an existing
website that experienced quite a bit of downtime, the
staff helped us to create a more advanced site that
has yet to suffer any page errors. Working with professionals
such as our account managers to design and maintain
the site, we are able to take our ideas and blend them
into an innovative creation, that is always an exciting
process to watch evolve. Being on the World Wide Web,
it is important to maintain our sites image, and working
with Goldleaf has helped us to ensure that we are in
the forefront of web services.
Missy Johnson
The
Brand Banking Company
Goldleaf has been our vendor for
our WebSite for almost 3 years. We completely redesigned
our site earlier in 2002 and everything went very smoothly.
Changes are made promptly and accurately. We also offer
WebSite development for our customer base and Goldleaf,
hosts and maintains our customers site in a professional
manner. It is very important to deal with someone you
trust, when you allow them to interface directly with
your customer base, we trust them and have many satisfied
customers utilizing their services.
Glen Cross
Electronic Banking Officer
Wilson
Bank & Trust
Goldleaf has
made grand promises and consistently delivered. I have
been completely satisfied throughout the web design
process. I would highly recommend Goldleaf to any bank
outside of our competitive area (hey, we have to have
some edge here).
Dennis D. Weiskircher, Jr.
MIS Coordinator
PBK
Bank
"Goldleaf
was responsive to our supervising agencies Internet
protocols. Not only did they deliver security,
they delivered world-class website quality and
outstanding customer care. We would highly recommend
Goldleaf as your website development and hosting
service provider.”
David Gragg
Gateway National Bank - Dallas, TX
Thank you for your recent design
and implementation of the Peoples Bank website. With
your assistance, have created another way to accomplish
our goal of meeting the customers' needs 100%. With
the ever-changing trends in the market and within the
banking industry, Banc Internet Group has developed
a very dynamic tool for us, which generates substantial
fee income for our bank. We feel our customers will
have en enjoyable experience on the World Wide Web,
and we have gained a competitive advantage over other
banks. Thank you for creating a way for us to more effectively
serve our clients.
Sincerely,
Autry Gobbell
President
Peoples
Bank of Waynesboro
We wanted to send a letter to thank
you for the great job Banc Internet Group did on our
website, and for the success of our small business marketing
program that we did in partnership with your company.
Everyone at Wilson Bank & Trust is very excited
about our bank's new Internet presence.
The "Virtual Mall" alone is attracting new
commercial customers and increasing our fee income.
Our business customers are excited about our program
to help them design a website. By the way, Wilson Bank
& Trust's website received over 400,000 hits in
just one month's time! Thank You Banc Internet Group!
It has been a pleasure working with
your experienced marketing professionals. I highly recommend
that any community bank that wants to expand their online
functionality by reaching more customers, expanding
customer relationships, and generate new sources of
fee income, should strongly consider partnering with
Banc Internet Group! They can make that happen for you
as well!
Sincerely,
Christy Norton
Vice President/Branch Operations & Internet Manager
Wilson
Bank & Trust
On behalf of Highland Federal Savings
& Loan Association, I would like to say "thank
you" to Banc Internet Group for the outstanding
work you did on the development of our website. You
have provided us with new and exciting features that
the community can now access online. We were very pleased
that the process went so smoothly throughout the site's
development. Your business-marketing program is a unique
tool for attracting and retaining business customers.
This is a very important benefit to any Savings and
Loan Association. It isn't often that a financial institution
provides websites to community businesses. The Virtual
Mall feature of our website also gives us the opportunity
to boost non-interest income. We are providing a useful
service, while creating an online community center where
the customers can view the local business websites.
It's been a pleasure to work with Banc Internet Group.
We appreciate your ability to recognize and respond
to our particular needs, and to give us an Internet
presence. We are looking forward to a long and prosperous
relationship!
Sincerely,
Charlotte Goodwin, SVP
Highland
Federal Savings & Loan Association
First Capital Bank is in the process
of designing and setting up a new web page with Banc
Internet Group, who will be hosting our web site. We
chose Banc Internet Group because of their knowledge
of the banking industry and the expertise of their programming
staff. Banc Internet Group has been very responsive
to our requests and we are looking forward to a long
relationship with them.
Jerry R. Blevins, Sr.
Executive Vice President
First
Capital Bank of Kentucky
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